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Payment and Invoice
Method of Payment:

Credit Card
One time payment:Credit cards are accepted for one time payments.
Installments: Depending on the price of your purchase, payments may be divided into 3, 6, or 12 installments. Any balance remaining beyond the total of the installments must be paid with the first installment. Use the main product page to coordinate the amount and number of installments with your credit card’s issuing bank. Participating Banks


◎ 3 installments at 0% interest: NT$3000 minimum credit card purchase
◎ 6 installments at 0% interest: NT$5000 minimum credit card purchase
◎ 12 installments at 0% interest: NT$10000 minimum credit card purchase
This site uses the HiTrust Secure e-Commerce Service to provide secure electronic transactions (SET) and data encryption security (SSL). Whether you are sending personal or credit card information, every piece of data is subject to encryption and identity recognition. With HiTrust you can be sure your information is secure.

Fax Credit Card Oder
You can download an order form and fax your order using your credit card. Complete the form and be sure to include all relevant product and credit card information. You may use Visa, MasterCard or JCB credit cards. Fax the order form to (04)3602-6969 and confirm by telephone we have received your fax (04)3602-8989. Participating Banks

※Use the main product page to coordinate amount and number of installments with your credit card’s issuing bank.

ATM Transfer
Pay at any ATM using the specified transfer number found on your order form.
(The transfer number can only be used at the time of ordering.)

◎ Pay at any ATM using the specified transfer number found on your order form. (The transfer number can only be used at the time of ordering.)
◎Approved transfer: One time NT$2,000,000. Daily maximum $NT3,000,000. Actual daily transfer limit depends on adjustments by regulatory
     authorities.
◎ Not subject to transfer limitations applicable to individual ATM.

Web ATM Smart Card Online Transfer
With your Smart Card and Smart Card Reader, enter the transfer number on your order form then complete payment.
(The transfer number can only be used at the time of ordering.)

◎ First time users must install ATM hardware and software, including the Smart Card reader.
◎ Non-approved transfer: One time NT$30,000. Daily maximum $NT30,000.
◎ Approved transfer: One time NT$2,000,000. Daily maximum $NT3,000,000. (Actual daily transfer limit depends on adjustments by
       regulatory authorities. )
◎ Not subject to transfer limitations applicable to individual ATM.
Confirm successful transfer of payment with a service representative for immediate delivery of your order.
 


When will I receive my receipt?
Receipts are mailed 7 working days after purchased products have been sent.

Does the online price include delivery? Is there an invoice?
As long as the address to which the product is being delivered is within Taiwan, Db-Life covers the cost of delivery. The price shown also includes tax.

With ATM transfers do I need to return the receipt?
No. Because we use an ATM virtual account every ATM transfer corresponds to an order form that our service representatives use in conjunction with the bank account. Also, be sure not to enter the same number again during subsequent purchases as a different ATM transfer number will always be used. 。


Can a receipt be issued first as proof of purchase?
Only after we receive your payment will Db-Life issue a receipt. Sorry for any inconvenience this may cause.

Can the product name on the receipt be changed to a different product?
No. The receipt will always show the name of the actual product purchased, no other product name may be assigned. Sorry for any inconvenience this may cause.

What if the payer or business number on the receipt is wrong?
Return the receipt to Db-Life within 2 days and include a letter explaining what is wrong, your order number, full name, address, telephone number, and the correct business number and/ or name. Our accountants will issue a new receipt immediately.